PRIVACY POLICY – CHEF’S LAB
Last updated: 20/11/2025
At Chef’s Lab, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our kitchen-rental services.
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1. Information We Collect
a. Information You Provide
Name
Email address
Phone number
Business name
Enquiry or booking information
Documents you choose to provide (e.g., ID, insurance details)
Any voluntary information submitted via forms, email, or phone
b. Information Collected Automatically
IP address
Browser type
Device type
Website usage data
Cookies and tracking data (see Cookie Policy)
c. Payment Information
If payments are taken online, they are processed securely through third-party payment providers. Chef’s Lab does not store full payment card details.
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2. How We Use Your Information
We use your personal data to:
Respond to enquiries or booking requests
Manage your rental or service agreement
Provide support and communicate important updates
Improve website performance and services
Maintain security and compliance
Keep internal records required by law
We never sell or share your personal data with third parties for marketing purposes.
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3. Legal Basis for Processing (UK GDPR)
We process your data using the following lawful bases:
Contract: To provide the services you request
Consent: When you voluntarily opt in to communication
Legitimate Interests: Website operation, analytics, business administration
Legal Obligation: Record-keeping, fraud prevention, compliance with authorities
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4. Data Sharing
We may share limited data with:
Website hosting or analytics providers
Payment processors
Legal, accounting, or compliance partners
Government bodies when legally required
All third-party partners comply with UK GDPR standards.
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5. Data Storage & Security
We use appropriate technical and organisational measures to keep your information secure, including:
Encrypted systems
Restricted access
Secure hosting
Regular security reviews
We keep your data only for as long as necessary to fulfil our services and legal obligations.
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6. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion (where legally permitted)
Restrict or object to processing
Request data portability
Withdraw consent
Contact us at [Insert Email] to exercise your rights.
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7. Cookies
See our full Cookie Policy below for details on how we use cookies and how you can manage them.
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8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy policies or content.
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9. Updates to This Policy
We may update this policy from time to time. Changes will be posted here with a new “Last Updated” date.
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10. Contact Details
Chef’s Lab
Address: 10 Buckingham Street,
Hockley, Birmingham
B19 3HT
Phone: 0121 227 8568